Comprehensive guide to transport options for seamless travel
City Center
Punta Cana
14.9
mi
Airports
Punta Cana (PUJ)
18.8
mi
La Romana International (LRM)
58.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site parking lot
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Diving
Snorkeling
Canoeing
Tennis court
Badminton
Darts
Table tennis
Mini golf
Yoga class
Aerobics
Fishing
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Children
Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Casino
Aqua park
Karaoke
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Arena Gorda - Macao. Punta Cana Provincia La Altagracia. Dominican Republic,
Punta Cana,
Dominican Republic,
11517,
La Altagracia
Map view
Arena Gorda - Macao. Punta Cana Provincia La Altagracia. Dominican Republic,
Punta Cana,
Dominican Republic,
11517,
La Altagracia
City landmarks
Golf Course
Cana Bay Golf Course
1.5
mi
Night club
ORO Nightclub
1.5
mi
Shopping Area
Punta Blanca
2.3
mi
Punta Cana 23000
Splash Park
2.2
mi
Amusement Park
Splash Parque Aquatico
2.2
mi
Golf Course
Punta Blanca Golf Club
2.7
mi
Broadway Theatre
Tropicana theatre
2.8
mi
la cueva punta cana
2.8
mi
Av. Estados Unidos
Splash Water Park
3.3
mi
Beach
Arena Gorda Beach
3.1
mi
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.4
Location
7.4
Service
5.4
Dining
6.4
Guest reviews
8.0/10
based on 5 reviews
8.3
8.3/10 based on 761 reviews
Kent
United States of America,
March
2025
6.4/10
I had a mixed experience at Bahia Principe Fantasia Punta Cana. While the resort is family-oriented and offers great activities, the service left something to be desired, especially communication with staff. My room was nice and clean, but I encountered some frustrating service issues during my stay.
Rooms
6.0
The Junior Suite Deluxe was nice and well cleaned, but I found the furniture a bit outdated and could have used better pillows.
Service
5.0
While some staff members were friendly and helpful, many didn't speak English, and I felt a lack of attentiveness. I had to repeatedly call for help with a clogged toilet and my kid's food poisoning incident, which was frustrating.
Location
7.0
The resort's location is convenient, particularly being close to the pool, buffet, and various facilities, making it easy to get around.
Dining
7.0
Dining was a bit chaotic at times, but the food variety was decent, especially at the Circus Garden restaurant, which was one of the best.
Facilities
6.0
Facilities like the water park and mini-golf were fantastic for my kid, but the game room had several machines out of service, which was disappointing.
Terry
United States of America,
March
2025
7.4/10
I had a fantastic four-night stay overall, enjoying the variety of kid-friendly activities and the beautiful beach area. The food was pretty good too, with lots of choices at the restaurants. However, I did encounter some issues with service when I needed help during a health emergency with my son, and it felt like the concierge could have been more helpful. Overall, I'd rate my experience high because most staff were kind and attentive.
Rooms
9.0
My Junior Suite Deluxe was spacious and clean, though the window into the bathroom felt a bit awkward. While the decor could use a refresh, the bed was really comfy, making it easy to relax after a busy day.
Service
7.0
Most of the staff were friendly and really helpful during my stay. However, a specific incident with the concierge during a health emergency was disappointing, as he was unhelpful and did not provide the assistance I expected.
Location
9.0
The resort's location was great, especially being close to the restaurants and pool areas. The electric train made it super convenient to get around the hotel, which gave me more time to enjoy.
Dining
8.0
The dining options were varied, and I enjoyed the buffet. However, I did find it a bit chaotic at times, especially with reservations for a la carte restaurants. Be cautious with the Italian tortellini; I barely got enough to satisfy my hunger.
Facilities
7.0
The facilities were nice overall, with plenty of options like a game room. However, I did notice some maintenance issues and a mold smell in the Teens Center that could use some attention.
Lisa
United States of America,
March
2025
6.6/10
My stay at Bahia Principe Fantasia Punta Cana was a mixed bag. The beach was beautiful and the pools were lovely and warm, but I found the overall service lacking and many of the staff seemed overwhelmed. The dining experience was decent but chaotic at times, especially during breakfast. However, I did have some great moments with the evening entertainment, particularly the Lion King performance.
Rooms
5.0
I stayed in a Junior Suite Deluxe which felt a bit tired and the beds were smaller than expected. The quality was not what I would consider 5-star.
Service
5.0
Service was quite hit or miss. Staff seemed understaffed and often didn't offer smiles unless tipped. Communication was also a challenge, as not many spoke English.
Location
5.0
The hotel's proximity to the airport was a plus, and it was conveniently located near restaurants and the kids’ water park.
Dining
5.0
The food was average overall, but I did enjoy the variety of a la carte restaurants. Breakfast had some standout items, although they frequently ran out of bacon.
Facilities
5.0
The pool area was fun and large, with good quality drinks available. However, it would help to have more shuttle trains to the beach, as wait times could be lengthy.
Robert
United States of America,
January
2025
7.4/10
I recently stayed at Bahia Principe Fantasia Punta Cana for six nights, and while there were some highlights, there were also notable downsides. The beach was stunning and the family-friendly activities kept my little one entertained, but communication with the staff could be challenging at times. Overall, the experience was mixed.
Rooms
6.0
The Junior Suite Deluxe offered a decent view of the castle, but the furniture felt outdated and the bathroom was just okay. The pillows were smaller than I expected, which affected my comfort.
Service
5.0
While some staff members were incredibly friendly and polite, the level of service was inconsistent. I experienced long waits for help when I needed it, particularly during a couple of urgent situations.
Location
8.0
The resort's location is great, especially being near the restaurants and the children's water park, making it very convenient for families.
Dining
6.0
Dining was a bit chaotic, but the variety of à la carte restaurants added to the experience. Some meals were really enjoyable, particularly at the Circus Garden restaurant, but overall, the food quality was just average.
Facilities
6.0
The large pool and the well-maintained beach were definite highlights, and the activities provided kept my child engaged. However, the lack of prompt service from maintenance was frustrating.
W.
United States of America,
December
2024
5.4/10
My stay at Bahia Principe Fantasia Punta Cana was a mixed bag. The room was comfortable and spacious, offering a great variety of activities, especially for the kids. However, I faced numerous maintenance issues, and the service was quite inconsistent, which detracted from the overall experience.
Rooms
6.0
I stayed in a Junior Suite Deluxe that was spacious and clean, but I encountered many issues like a leaking shower, a cracked toilet handle, and malfunctioning plugs. Unfortunately, room cleaning sometimes missed basic tasks like taking out the trash.
Service
5.0
Some staff were nice and helpful, especially Liron and Andres the bell hops, but I found the reception staff's knowledge of English lacking, which made communication challenging at times.
Location
8.0
The resort is conveniently located near the children's water park and various restaurants, making it easy to access amenities throughout my stay.
Dining
6.0
While the buffet offered plenty of variety, I was disappointed with the quality in some a la carte restaurants. For example, the Italian tortellini dish was underwhelming with only four pieces.
Facilities
7.0
The resort had a range of facilities, including a large pool and a game room, but I was disappointed to find no air conditioning in shared areas like bars or coffee shops.
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