What is the check-in and check-out policy at Bahia Principe Fantasia Punta Cana?
Check-in is available from 15:00 and check-out is by 12:00.
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Bahia Principe Fantasia Punta Cana, Punta Cana
235US$
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Key details
About the Hotel
Arena Gorda - Macao. Punta Cana Provincia La Altagracia. Dominican Republic,
Punta Cana,
Dominican Republic,
11517,
La Altagracia
- Near Arena Gorda Beach
Great
8.1
Loved by guests
"I love the theam and the activity for the kids . It's a good place for kids for sure ."
"There is easy access to the beach, various pools, restaurants, and the water park with the shuttle bus."
"Kids water park was also a hit!"
Bahia Principe Fantasia Punta Cana, a 5-star family-friendly hotel, features a unique themed experience centered around enchanting castles. It offers a wide array of dining options, diverse leisure activities, and modern amenities including
Rooms & Amenities
Rooms at Bahia Principe Fantasia Punta Cana include spacious
Dining Options
Dining includes a selection of specialized restaurants offering Brazilian, Italian, Japanese, and Mediterranean cuisine, among others. The
Leisure & Entertainment
Leisure amenities feature multiple swimming pools, water sports through Scubaquatic, a dedicated
Location & Activities
Bahia Principe Fantasia Punta Cana is conveniently located 35 km from the nearest transportation service and in close proximity to popular attractions such as
“This family-centric resort emphasizes immersive entertainment, particularly for children, via a dedicated water park and nightly shows around a castle. I found the all-inclusive approach ensures convenience with diverse dining and attentive staff; proximity to Arena Gorda Beach enhances its appeal. It's a solid choice for families prioritizing activity-filled vacations.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Deluxe
2 persons
45 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite Deluxe Castle Front
2 persons
45 m²
2 Double beds
Shower
Balcony
room details
Junior Suite Deluxe Castle View
2 persons
45 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Badminton
- Darts
- Table tennis
- Mini golf
- Yoga class
- Aerobics
- Fishing
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Casino
- Aqua park
- Karaoke
- Night club
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Bahia Principe Fantasia Punta Cana offers a rich tapestry of dining experiences that cater to all palates, from casual beachfront bites to elegant Mediterranean dining. Each venue captures a distinct culinary theme, inviting guests to enjoy vibrant atmospheres and diverse flavors in a family-friendly setting.
Garden Circus Pool and Grill Restaurant
Grill and Casual Dining
Ambiance
Inviting poolside atmosphere
Key Offerings
Freshly prepared dishes such as grilled favorites, accompanied by refreshing drinks by the pool.
Reservation
no
Lunch, Dinner
Beach Restaurant Fantasia
Beachside Casual Dining
Ambiance
Relaxed beachfront setting
Key Offerings
Light lunch options with stunning ocean views, perfect for a midday break.
Reservation
no
Lunch
Buffet Larimar
International Buffet
Ambiance
Spacious, family-friendly environment
Key Offerings
A diverse selection of international dishes served in a vibrant buffet setting, perfect for breakfast and dinner gatherings.
Reservation
no
Breakfast, Lunch, Dinner
IL PARADISO RESTAURANT
Italian Fine Dining
Ambiance
Charming and elegant setting
Key Offerings
Signature Italian dishes that create a special evening atmosphere, featuring pasta and other classic Italian recipes.
Reservation
no
Dinner
Restaurant Le Gourmet
International
Ambiance
Sophisticated yet welcoming environment
Key Offerings
An exquisite a la carte dinner option featuring an array of international flavors presented with creativity and flair.
Reservation
no
Dinner
Fish Market (Adults Only)
Mediterranean Seafood
Ambiance
Contemporary adults-only dining
Key Offerings
Savor fresh seafood dishes prepared with Mediterranean influences in a tranquil setting.
Reservation
no
Dinner
The Greek
Greek Cuisine
Ambiance
Family-friendly, modern Greek setting
Key Offerings
Delight in traditional Greek flavors and dishes, offering a warm atmosphere ideal for family dinners.
Reservation
no
Dinner
Thali
Indian Cuisine
Ambiance
Family-friendly, vibrant contemporary setting
Key Offerings
Experience rich Indian flavors with dishes that celebrate traditional recipes, ensuring a delightful dining experience.
Reservation
no
Dinner
Tequila
Mexican Cuisine
Ambiance
Family-friendly, modern dining space
Key Offerings
Indulge in authentic Mexican dishes, perfect for lively family dinners, featuring savory tacos and more.
Reservation
no
Dinner
Rodizio
Brazilian Cuisine
Ambiance
Family-friendly, vibrant setting
Key Offerings
Enjoy a Brazilian dining experience with skewers of perfectly grilled meats served in a lively atmosphere.
Reservation
no
Dinner
Location
Arena Gorda - Macao. Punta Cana Provincia La Altagracia. Dominican Republic,
Punta Cana,
Dominican Republic,
11517,
La Altagracia
Map view
Arena Gorda - Macao. Punta Cana Provincia La Altagracia. Dominican Republic,
Punta Cana,
Dominican Republic,
11517,
La Altagracia
City landmarks
Golf Course
Cana Bay Golf Course
2.4
km
Night club
ORO Nightclub
2.5
km
Shopping Area
Punta Blanca
3.6
km
Landmark
Splash Park
3.6
km
Amusement Park
Splash Parque Aquatico
3.6
km
Golf Course
Punta Blanca Golf Club
4.3
km
Theatre
Tropicana theatre
4.4
km
Landmark
la cueva punta cana
4.6
km
Landmark
Splash Water Park
5.4
km
Beach
Arena Gorda Beach
4.9
km
Explore Punta Cana
Local Highlights
ORO Nightclub
10 minutes' drive
An upscale nightspot offering a vibrant atmosphere with live DJs. Popular for its themed nights and energetic vibe.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
William
United States,
March
2025
5.8/10
I had a pretty disappointing stay at Bahia Principe Fantasia Punta Cana. The choice of restaurants was decent, and the staff were mostly polite, but the overall experience didn't live up to the 5-star standards advertised. The cleanliness and service were lacking, and there were several maintenance issues in my room.
Rooms
5.0
My room felt outdated and was lacking basic maintenance. There was rust in the bathroom, and the layout felt odd with a huge window between the bathroom and bedroom, which offered no privacy. Plus, the air conditioning didn't cool well at all.
Service
5.0
The service was frustrating overall. I didn't see a single pool server during my stay, and the drink orders went ignored at the buffets. Although some staff were great, the overall experience left a lot to be desired.
Location
5.0
The location wasn't as convenient as I expected. It wasn't directly on the beach; I had to walk about 6-7 minutes or take a golf buggy to get there. This was definitely not mentioned in the advertising.
Dining
5.0
I was really let down by the dining options. The food was extremely repetitive, and there were times I was served cold meals. There was one instance when my son was given undercooked chicken, which was concerning.
Facilities
5.0
The facilities were decent, but nothing special. The evening entertainment area was extremely hot and uncomfortable because of the lack of air conditioning. It felt like a missed opportunity for a relaxing evening.
Kent
United States,
March
2025
6.4/10
I had a mixed experience at Bahia Principe Fantasia Punta Cana. While the resort is family-oriented and offers great activities, the service left something to be desired, especially communication with staff. My room was nice and clean, but I encountered some frustrating service issues during my stay.
Rooms
6.0
The Junior Suite Deluxe was nice and well cleaned, but I found the furniture a bit outdated and could have used better pillows.
Service
5.0
While some staff members were friendly and helpful, many didn't speak English, and I felt a lack of attentiveness. I had to repeatedly call for help with a clogged toilet and my kid's food poisoning incident, which was frustrating.
Location
7.0
The resort's location is convenient, particularly being close to the pool, buffet, and various facilities, making it easy to get around.
Dining
7.0
Dining was a bit chaotic at times, but the food variety was decent, especially at the Circus Garden restaurant, which was one of the best.
Facilities
6.0
Facilities like the water park and mini-golf were fantastic for my kid, but the game room had several machines out of service, which was disappointing.
Terry
United States,
March
2025
7.4/10
I had a fantastic four-night stay overall, enjoying the variety of kid-friendly activities and the beautiful beach area. The food was pretty good too, with lots of choices at the restaurants. However, I did encounter some issues with service when I needed help during a health emergency with my son, and it felt like the concierge could have been more helpful. Overall, I'd rate my experience high because most staff were kind and attentive.
Rooms
9.0
My Junior Suite Deluxe was spacious and clean, though the window into the bathroom felt a bit awkward. While the decor could use a refresh, the bed was really comfy, making it easy to relax after a busy day.
Service
7.0
Most of the staff were friendly and really helpful during my stay. However, a specific incident with the concierge during a health emergency was disappointing, as he was unhelpful and did not provide the assistance I expected.
Location
9.0
The resort's location was great, especially being close to the restaurants and pool areas. The electric train made it super convenient to get around the hotel, which gave me more time to enjoy.
Dining
8.0
The dining options were varied, and I enjoyed the buffet. However, I did find it a bit chaotic at times, especially with reservations for a la carte restaurants. Be cautious with the Italian tortellini; I barely got enough to satisfy my hunger.
Facilities
7.0
The facilities were nice overall, with plenty of options like a game room. However, I did notice some maintenance issues and a mold smell in the Teens Center that could use some attention.
Lisa
United States,
March
2025
6.6/10
My stay at Bahia Principe Fantasia Punta Cana was a mixed bag. The beach was beautiful and the pools were lovely and warm, but I found the overall service lacking and many of the staff seemed overwhelmed. The dining experience was decent but chaotic at times, especially during breakfast. However, I did have some great moments with the evening entertainment, particularly the Lion King performance.
Rooms
5.0
I stayed in a Junior Suite Deluxe which felt a bit tired and the beds were smaller than expected. The quality was not what I would consider 5-star.
Service
5.0
Service was quite hit or miss. Staff seemed understaffed and often didn't offer smiles unless tipped. Communication was also a challenge, as not many spoke English.
Location
5.0
The hotel's proximity to the airport was a plus, and it was conveniently located near restaurants and the kids' water park.
Dining
5.0
The food was average overall, but I did enjoy the variety of a la carte restaurants. Breakfast had some standout items, although they frequently ran out of bacon.
Facilities
5.0
The pool area was fun and large, with good quality drinks available. However, it would help to have more shuttle trains to the beach, as wait times could be lengthy.
Greg
United States,
January
2025
7.0/10
My stay at Bahia Principe Fantasia Punta Cana had some great moments, but there were several issues that impacted my overall enjoyment. The resort's location is lovely, with nice pools and a clean beach. However, I faced some concerning service problems, especially with dining safety and room cleanliness. Overall, I appreciated certain aspects but encountered frustrations that I can't overlook. 😕
Rooms
6.0
My room was nice and clean, but I had to deal with bugs a few times, which was unsettling. Additionally, the bed felt a bit too firm for my liking.
Service
5.0
The staff, including the reception team, were polite, but my experience varied. I'd rate the beach service as fair since there seemed to be only one person taking drink orders.
Location
7.0
The resort's beach was clean and provided a beautiful setting, making it easy to find a spot despite the crowds. The overall atmosphere of the resort was pleasant.
Dining
5.0
I found the food to be hit or miss; it wasn't always served hot, and I had some serious safety concerns with the buffet, like cross-contamination risks. It left me feeling uneasy about eating there.
Facilities
5.0
The pools were enjoyable and well-maintained, but the bugs were a significant drawback. I recommend bringing bug spray as the resort ran out during my stay.
Robert
United States,
January
2025
7.4/10
I recently stayed at Bahia Principe Fantasia Punta Cana for six nights, and while there were some highlights, there were also notable downsides. The beach was stunning and the family-friendly activities kept my little one entertained, but communication with the staff could be challenging at times. Overall, the experience was mixed.
Rooms
6.0
The Junior Suite Deluxe offered a decent view of the castle, but the furniture felt outdated and the bathroom was just okay. The pillows were smaller than I expected, which affected my comfort.
Service
5.0
While some staff members were incredibly friendly and polite, the level of service was inconsistent. I experienced long waits for help when I needed it, particularly during a couple of urgent situations.
Location
8.0
The resort's location is great, especially being near the restaurants and the children's water park, making it very convenient for families.
Dining
6.0
Dining was a bit chaotic, but the variety of a la carte restaurants added to the experience. Some meals were really enjoyable, particularly at the Circus Garden restaurant, but overall, the food quality was just average.
Facilities
6.0
The large pool and the well-maintained beach were definite highlights, and the activities provided kept my child engaged. However, the lack of prompt service from maintenance was frustrating.
Rod
United States,
December
2024
7.0/10
My stay at Bahia Principe Fantasia Punta Cana was definitely a mixed experience. Some aspects like the beach and entertainment were enjoyable, but the room conditions and service were concerning. I encountered several issues during my stay that detracted from the overall enjoyment of the vacation.
Rooms
5.0
Upon checking in, my rooms were dirty and not well-maintained. I had to change rooms multiple times due to various issues, including humidity smells and a leak. It felt frustrating not to find a clean room immediately.
Service
5.0
The service was disappointing, especially at reception where I had to wait for over an hour to check in. Communication with the staff was also lacking, and I didn't receive apologies for the inconveniences I faced.
Location
6.0
While the resort is located on a beautiful beach, the constant pressure to buy things from locals made enjoying the beach less relaxing. However, the resort's cleanliness efforts were noticeable.
Dining
5.0
The buffet had a decent selection, but the quality was inconsistent. I had a few meals that were not appealing. The a la carte options showed some promise, particularly with the Japanese and Indian cuisine, but overall, the food didn't leave a lasting impression.
Facilities
5.0
The resort offered a lot of facilities, and the staff at the entertainment team provided fun activities. However, the WiFi was slow and often unreliable throughout the hotel.
W.
United States,
December
2024
5.4/10
My stay at Bahia Principe Fantasia Punta Cana was a mixed bag. The room was comfortable and spacious, offering a great variety of activities, especially for the kids. However, I faced numerous maintenance issues, and the service was quite inconsistent, which detracted from the overall experience.
Rooms
6.0
I stayed in a Junior Suite Deluxe that was spacious and clean, but I encountered many issues like a leaking shower, a cracked toilet handle, and malfunctioning plugs. Unfortunately, room cleaning sometimes missed basic tasks like taking out the trash.
Service
5.0
Some staff were nice and helpful, especially Liron and Andres the bell hops, but I found the reception staff's knowledge of English lacking, which made communication challenging at times.
Location
8.0
The resort is conveniently located near the children's water park and various restaurants, making it easy to access amenities throughout my stay.
Dining
6.0
While the buffet offered plenty of variety, I was disappointed with the quality in some a la carte restaurants. For example, the Italian tortellini dish was underwhelming with only four pieces.
Facilities
7.0
The resort had a range of facilities, including a large pool and a game room, but I was disappointed to find no air conditioning in shared areas like bars or coffee shops.
Richard
United States,
December
2024
5.2/10
My stay at Bahia Principe Fantasia Punta Cana was quite disappointing. The check-in process was a mess, and communication with the staff was often challenging due to limited English proficiency. While the grounds were beautiful, the quality of food and service left much to be desired.
Rooms
5.0
I was transferred to a second room due to a broken shower, but it had its own issues with a leaking ceiling and malfunctioning air conditioning.
Service
5.0
I found the staff to be unfriendly, often making me feel like I was bothering them with my questions, and my attempts to reserve dinner were largely unsuccessful.
Location
6.0
The resort itself is in a beautiful location, but the overall experience was marred by poor service.
Dining
5.0
Unfortunately, the food was a major letdown. Many meals were served cold or undercooked, and I often resorted to eating just bread and butter.
Facilities
5.0
The pool area lacked sufficient umbrellas, making it difficult to find shade, and I felt like I had to wake up early just to reserve a good spot.
Jean
United States,
November
2024
5.0/10
The Bahia Principe Fantasia Punta Cana had its shine, especially with the fun water parks for my little one, but the service and cleanliness left a lot to be desired. While there were enjoyable moments, the lack of attention to detail in rooms and dining really impacted our stay.
Rooms
5.0
The room situation was a real letdown. We initially got a two-queen bed room instead of the king we requested, and the leaks and lack of proper cleaning didn't help. It felt like a struggle just to find a room that was acceptable.
Service
5.0
Service was all over the place. My check-in experience was frustrating with miscommunication about fees, and every time I reported issues, it took ages to get any real help.
Location
5.0
The location is decent, with the beach nearby, but the dining options were poor, especially not being informed about closed places. The on-site snack bar was not what I hoped for after a long trip.
Dining
5.0
Dining was rough, especially with the app issues not indicating adults-only restaurants. The food quality didn't meet my expectations either, which was super disappointing.
Facilities
5.0
Facilities had potential, but they were poorly maintained. The jacuzzi was unusable, and the general cleanliness was unacceptable. I felt like I was always needing to ask for basic things like clean towels.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Bahia Principe Fantasia Punta Cana guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
3234
FAQs
About Bahia Principe Fantasia Punta Cana
How far is Bahia Principe Fantasia Punta Cana from Punta Cana International Airport?
The hotel is located 24 km from Punta Cana International Airport.
Is parking available at Bahia Principe Fantasia Punta Cana?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Bahia Principe Fantasia Punta Cana?
The hotel features multiple on-site restaurants, including Beach Fantasia, serving international, Mediterranean, and Brazilian cuisine.
What room amenities can guests expect at Bahia Principe Fantasia Punta Cana?
Rooms include air conditioning, flat-screen TVs, coffee machines, and a mini-fridge among other amenities.
What are some nearby attractions to Bahia Principe Fantasia Punta Cana?
Nearby attractions include Arena Gorda Beach (2 km), Dolphin Island Park (11 km), and Cana Bay Golf Course (approximately 15 km).
Does Bahia Principe Fantasia Punta Cana have a spa?
The hotel offers a spa where guests can enjoy massages and beauty treatments.
Is Bahia Principe Fantasia Punta Cana suitable for families?
Yes, the hotel features a Kids Club with innovative activities and a children's water park.
What languages are spoken by the staff at Bahia Principe Fantasia Punta Cana?
The staff speaks English and Spanish.
What water sports activities are available at Bahia Principe Fantasia Punta Cana?
Guests can enjoy water sports such as snorkeling, diving, and canoeing at the hotel.
Does Bahia Principe Fantasia Punta Cana offer all-inclusive packages?
Yes, the hotel provides all-inclusive packages that cover meals, drinks, and activities.
Is there free Wi-Fi available at Bahia Principe Fantasia Punta Cana?
Yes, free Wi-Fi is available throughout the property.
What entertainment options are provided at Bahia Principe Fantasia Punta Cana?
The hotel offers daily entertainment including live music, shows, and themed dinners.
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